MBAM-101: Management Principles and Organization Behaviour – Unit 20

MBAM-101: Management Principles and Organization Behaviour – Unit 20

Objectives: define conflict and conflict management; identify different types of conflict management; analyse different techniques of conflict management; analyse different techniques of stress management; and explain various approaches of conflict management in educational institutions.

Materials
The relevant material is available here.

Questions:

1. What is conflict management ?
2. What are the styles of conflict management?
3. Mention the techniques of conflict management ?
4. Suppose you are a student in an institution and you found that there is conflict between the college students and faculty on some genuine demands. What relevant aspect and situations do you feel the students should take so that college principal accepts their demands?